Effective Date: 11-07-2025

At JClothing, we want you to love what you wear. If you’re not completely satisfied with your purchase, we’re here to help with an easy return and refund process.

✅ Returns

  • You may request a return within 7–14 days of receiving your order.
  • Items must be:
    • Unworn and unused
    • In original packaging with all tags intact
    • Free from stains, perfumes, or any damage
  • Returns are not accepted for:
    • Sale or discounted items (unless defective)
    • Innerwear or hygiene-sensitive products

🔄 Exchange (If Applicable)

  • Exchanges are subject to product availability.
  • If you received a damaged or wrong item, we’ll replace it at no extra cost.

💰 Refunds

  • Once we receive your return and inspect the item, we’ll notify you of the approval.
  • If approved, a refund will be processed to your original payment method within 5–10 business days.
  • Shipping charges are non-refundable unless the return is due to our error.

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service or purchasing shipping insurance.